Topics in this chapter   Ensuring a Quiet Installation and Startup     Installing in a Terminal Services Environment     Installing Before or After Office     Configuring Outlook for Roaming Users

Installing in a Terminal Services Environment

By using Windows Terminal Services, you can use Microsoft Outlook 2002 without having to upgrade every computer in your organization. Users can work in the latest Office XP environment even when their computers have limited hard-disk space, memory, or processing speed.

Windows Terminal Services allows you to run Microsoft Windows–based programs on a server and display them remotely on client computers. For example, you can install a single copy of Microsoft Outlook 2002 on a Windows Terminal Services computer. Then, instead of running Outlook locally, multiple users can connect to the server and run Outlook from there.

To provide the best Outlook experience for your users in a Terminal Services environment, however, pay special attention to managing Outlook features that might adversely affect performance.

Using WordMail with Terminal Services

Outlook 2002 and Microsoft Word 2002 can both use a large amount of memory on the Terminal Services computer. If Outlook users use WordMail as their e-mail editor, this can affect the number of users that you can serve simultaneously in a Terminal Services environment. Although the default editor for Outlook 2002 is WordMail, you can set a different default editor as part of your customized Outlook deployment.

You set the default Outlook editor in the Message format section of the Tools | Options | Mail Format menu. You can customize these settings in a test installation of Office, then capture your settings by using the Office Profile Wizard. The settings will be saved to a profile settings file (OPS file) that you can include with a transform (MST file) or configuration maintenance file (CMW file).

Or you can use the Outlook: Customize Default Settings page in the Custom Installation Wizard or the Custom Maintenance Wizard to set the default e-mail editor.

After configuring the default editor for Outlook, install Outlook with the customization file (MST file or CMW file) that includes this new setting.

Unlocking registry settings

By default, Windows Terminal Services clients do not have write access to the registry on the Windows Terminal Services computer. To run some Outlook features, you might need to give users write access to some keys and subkeys. For example:

• To allow users use of custom MAPI forms for Outlook 2002, unlock the subtree HKEY_CLASSES_ROOT\CLSID.
  
  
• To allow users use of Schedule+ resources, unlock the subkey HKEY_LOCAL_MACHINE\Software\Microsoft\Schedule+
  \Application.

See also

The Office Customization Wizard provides a straightforward way to configure and install Outlook 2002. For more information about Outlook configuration choices, see Customizing an Outlook Installation.