This document provides late-breaking or other information that supplements the Microsoft Office XP documentation, and is current as of the date above. After that date, you may find more current information and resources on the Microsoft Office Web site, available from the Help menu by clicking Office On The Web. Additional information, including network and administration issues, can be found on the Office Resource Kit Web site at:
http://www.microsoft.com/office/ork/
For further technical information on Office XP, please search the Microsoft Product Support Services information on the Personal Online Support Web site at:
http://support.microsoft.com/support/
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Working with Office XP
Genius Assistant character no longer installed
Clip art Web Collections scope requires Internet Explorer 5 or later
Tools on the Web and Internet Explorer
Handwriting recognition may not display on the screen when using certain display settings
Multilingual issues
Office XP and Indic languages
Help issues
Help topic: Create a digital dashboard
Help topic: About digital dashboard and Web Parts
Help topic: Create a Web Part by saving to a digital dashboard folder
Help topic: Tips for finding clips
Help topic: Turn on or off transparent floating toolbars
Error message 2355 or Corrupt Cabinet
If during installation of Office XP you receive error message number 2355 or the message text "Corrupt Cabinet," update the version of Microsoft Windows Installer on your computer by running the appropriate executable file found on the installation CD. The following assumes that D:\ is your CD drive.
| For Windows 2000 | D:\FILES\SUPPORT\Q282879.EXE |
| For Windows 98 or Windows Millennium Edition (Me) | D:\FILES\SUPPORT\INSTMSI.EXE |
| For Windows NT 4.0 | D:\FILES\SUPPORT\INSTMSIW.EXE |
After running the file, restart your computer and begin installation again.
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Genius Assistant character no longer installed
Office XP no longer supports the Genius Assistant character. For those who were using this Office Assistant and who are upgrading from Office 2000, the Assistant will be switched to the default character, Clippit. Upon upgrading, you can select another Assistant by right-clicking the Assistant and then clicking Choose Assistant.
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Clip art Web Collections scope requires Internet Explorer 5 or later
When you are searching for clip art, either in Clip Organizer or in the Insert Clip Art task pane, you must have Microsoft Internet Explorer 5 or later to use the Web Collections scope in the Search in list.
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Tools on the Web and Internet ExplorerTo use the Tools on the Web feature from within Clip Organizer, or from the action menu of any clip, including those in the Insert Clip Art task pane, you must have Microsoft Internet Explorer 5 or later. This requirement does not apply to the Tools on the Web feature when accessed from the Tools menu.
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Handwriting recognition may not display on the screen when using certain display settings
If you are using handwriting recognition to enter text, handwriting may not appear on the screen if your computer's display colors are set to 256 colors or if the display font size is set to Large fonts.
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If you are enabling support for the Indic languages, it is recommended that you choose Indic in the Default version of Microsoft Office list in the Microsoft Office Language Settings (on the Start menu, point to Programs, point to Microsoft Office Tools, and then click Microsoft Office Language Settings).
Office XP requires Microsoft Windows 2000 or later for Indic language support. Devanagari and Tamil scripts are fully supported with Windows 2000. In Microsoft Outlook, you can use Indic languages in e-mail messages only. You cannot use Indic languages for tasks, calendar items, or contacts.
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Help topic: Create a digital dashboard
The procedures in this topic for creating digital dashboards from Microsoft Outlook or from the Add Network Place Wizard are incorrect. You cannot create a digital dashboard from either Outlook or the Add Network Place Wizard. If you have Microsoft SharePoint Portal Server 2001, you can create a personal dashboard on that server by clicking the Create a new personal dashboard link on the server's dashboard site home page, and then following instructions. For more information on how to create a digital dashboard, download the Digital Dashboard Resource Kit (DDRK), which is available on the Microsoft Digital Dashboard Web site at:
http://www.microsoft.com/business/digitaldashboard/
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Help topic: About digital dashboard and Web Parts
This topic incorrectly states that you can create a digital dashboard from Microsoft Outlook or from the Add Network Place Wizard. You cannot create a digital dashboard from either Outlook or the Add Network Place Wizard. If you have Microsoft SharePoint Portal Server 2001, you can create a personal dashboard on that server by clicking the Create a new personal dashboard link on the server's dashboard site home page, and then following instructions. For more information on how to create a digital dashboard, download the Digital Dashboard Resource Kit (DDRK), which is available on the Microsoft Digital Dashboard Web site at:
http://www.microsoft.com/business/digitaldashboard/
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Help topic: Create a Web Part by saving to a digital dashboard folder
The information in step 1 of this topic is incorrect. You cannot create a digital dashboard from Microsoft Outlook or from the Add Network Place Wizard. If you have Microsoft SharePoint Portal Server 2001, you can create a personal dashboard on that server by clicking the Create a new personal dashboard link on the server's dashboard site home page, and then following instructions. For more information on how to create a digital dashboard, download the Digital Dashboard Resource Kit (DDRK), which is available on the Microsoft Digital Dashboard Web site at:
http://www.microsoft.com/business/digitaldashboard/
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Help topic: Tips for finding clips
This topic contains an inaccurate example. The search "blue, car" would actually yield results for blue AND car for local scopes, and would yield results for blue only for the Web Collections scope.
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Help topic: Turn on or off transparent floating toolbars
Disregard this Help topic, which documents a toolbar feature that is not available in Office XP.
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